Organisations right across the voluntary sector rapidly turned to digital during the pandemic because,SCVO’s digital team are offering a free training programme, funded by the National Lottery Community,Fund, this spring to support organisations to move forward on their digital journey.,effectivelysolve problems fastercreate time for creativity Testimonials from recent participants on SCVO Digital,SCVO’s expertise SCVO have been delivering support to help Scottish Voluntary organisations develop digital

Example 1 – Using data analysis and segmenting to track and improve user engagement An environmental charity wanted to understand more about their audience and improve the relevance of their email newsletter to their supporters. They compared their open and click rates to...

What is data? Data is not just personal information – it is anything you can count or check to find out something useful about what’s happening, or what has been happening. Examples that charities might use are: How many people did we help last month? Which support method has the...

Used well, data is a force for good. However, you need to be aware of ethical and legal issues and make sure you are not putting people at risk of harm. Data ethics is a complex area, but here are some of the more common issues you need to be aware of. For more on your specific...

This guide is an overview of some of the key concepts in data and how charities can make better use of it to guide their mission. It includes examples of how data can be used in practice and lists common pitfalls to avoid.

Look at data on a regular basis In many voluntary sector organisations, people take a ‘file or forget’ approach to data. They spend time gathering and analysing data for a funder report or a board update, then the data is filed and forgotten. This is a waste of effort, and it...

This page gives an overview of some key principles behind digital service delivery.,For more detailed information of the main topics to explore when moving your services to digital channels,, see our How To Guide: Digital Services SCVO in collaboration with Third Sector Lab are also supporting,See this guide from Cast on the principles behind developing good digital services. , can use digital tools to help the people they work with. 

In digital, we often talk about ‘failing fast’ – trying out a small pilot to gain insights and spot pitfalls

Katya Allcott of Scottish Mentoring Network blogs about her organisation’s digital journey It’s April,The enormous shift into the digital way of working left everyone feeling confused and conflicted.,It has also been a challenge to get the digital aspects to our work to the top of the agenda.,So where are now on our digital journey? In many ways we are at the most exciting stage.,will be interrogating all our digital assets to ensure that they are still fit for purpose.